I am one who believes that Indian BPO’s are not good businesses(business in its purest sense),at best they are only highly short term gain. But I am highly interested/intrigued with the transformation/changes that it is bringing to our nation/society.
One of the best piece that I have read in recent times on related note, “Transistor don’t have sex in the roofs“. It is a blog post by Chris Anderson who is an editor at Wired.
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